Privacy Policy
Effective date: July 15, 2026
This policy explains how Singularity Cloud collects, uses, stores and shares personal information through sly-cloud.com, advertising lead forms and direct business inquiries.
1. Who We Are
Singularity Cloud provides information and inquiry services relating to GPU cloud, CPU cloud, data center capacity and provider cooperation. For questions about this policy, contact us using the details below.
2. Information We Collect
Depending on how you contact us, we may collect:
- Your name, business email, phone or WhatsApp number, country or region, and organization.
- Your requested GPU model, card count, workload, deployment region, timeline, budget range and other project requirements.
- Information submitted through TikTok, Meta or other advertising lead forms.
- Messages, correspondence and records of our response to your inquiry.
- Technical information such as IP address, browser type, device information, page activity, cookies and advertising identifiers.
3. How We Use Information
- Respond to inquiries and communicate by email, phone or WhatsApp.
- Prepare availability information, quotations and suitable infrastructure options.
- Match legitimate business requirements with relevant cloud, server or data center providers.
- Operate, secure, analyze and improve our website, forms and services.
- Prevent fraud, misuse and security incidents, and comply with applicable legal obligations.
- Send marketing communications only where permitted and with any consent required by law.
4. Legal Bases
Where applicable, we process information with your consent, to take steps requested before entering a contract, to perform a contract, to meet legal obligations, or for legitimate business interests that do not override your rights.
5. Sharing of Information
We may share information with service providers that support hosting, analytics, communications, customer relationship management and advertising. When needed to answer your inquiry, we may share relevant requirements with selected GPU, cloud or data center partners. We may also disclose information when required by law or to protect rights and security. We do not sell personal information.
6. Advertising Platforms
If you submit a lead form on TikTok, Meta or another platform, that platform also processes your information under its own privacy policy. Lead data may remain available within an advertising platform for a limited period, which may be up to 90 days for TikTok. We recommend reviewing the platform's privacy terms before submitting.
7. International Transfers
Our providers and business partners may operate in different countries. Information may therefore be processed outside your country or region. Where required, we use appropriate contractual or legal safeguards for international transfers.
8. Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, manage business relationships, meet legal obligations, resolve disputes and maintain security. Retention periods vary according to the type and purpose of the information.
9. Your Choices and Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict processing, or withdraw consent. You may opt out of marketing communications at any time. Contact us to make a request; we may need to verify your identity.
10. Cookies and Third-Party Links
Our website may use cookies and similar technologies for functionality, security, analytics and advertising measurement. You can control cookies through your browser settings. Links to third-party websites and messaging services are governed by those parties' privacy practices.
11. Security
We use reasonable administrative and technical measures designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
12. Age Requirement
Our services and inquiry forms are intended for business users aged 18 or older. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this policy when our services or legal requirements change. The effective date at the top indicates the latest revision.
14. Contact Us
Email: [email protected]
WhatsApp: +852 5242 5767